Published Paper


Enhancing Work Performance of Extension Agents among Cocoa Farmers in Malaysia: The Influence of Human Resource Development Skills

Oluwatoyin Olagunju1, Salim Hassan2, Mohd Yusoff Abd Samad3, and Ramle Kasin4

Page: 744-757
Published on: 2024 June

Abstract

Abstract : This study examines the relationship between human resource development skills (leadership skill, decision making support skill and social skill) with work performance of extension agents’ among cocoa farmers in Malaysia. The study used stratified sampling technique to select 668 cocoa farmers who are exposed to extension programmes facilitated by the extension agents’ of Malaysian Cocoa Board in the three regions of Malaysia. The data were analyzed using descriptive statistics, correlation and regression analysis. Significant and positive correlation (p<0.01) existed between each variables and work performance. Regression analysis results showed that leadership skill, decision making support skill and social skill were significant predictors to enhance work performance. The R2 value of 0.564 indicates that the three skills give 56.4% explanation of the variance in extension agents’ work performance. The result also suggested that decision making support skill (β=0.321) was the most important factor that influence work performance followed by leadership skill and social skill. Hence, decision making support skill, leadership skill and social skill should be taken into consideration in enhancing work performance, especially among farmers and the extension agents who work with them for a continuous performance improvement in their work. In general, there is an information gap between farmers, public extension agents, and academia that needs to be bridged through operational HRD efforts and holistic approaches, so it is recommended that training programmes be conducted in extension agents’ line of work to improve their skills in sharing new technology.

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